My boiler keeps turning on and off rapidly (cycling). What could be the problem?

This could be caused by a few things, like a faulty thermostat, low water pressure, or a blocked flue. A gas engineer can diagnose the specific issue and recommend repairs.


My radiators are cold, even though the heating is on. What's wrong?

There could be air in the system, a stuck valve, or a problem with the boiler itself. A heating engineer can bleed the air, check the valves, and investigate the boiler if necessary.

I smell gas. What should I do?

This is a serious safety concern. Immediately vacate the property and open all windows and doors to ventilate the area. Do not turn on any lights or electrical appliances, and call the National Gas emergency line on 0800 111 999.

My carbon monoxide alarm is beeping. What do I do?

This is another serious safety concern. Immediately evacuate the property and call the emergency services on 999. Do not re-enter the property until it has been checked by a gas engineer and deemed safe.

How much should a boiler service cost?

The cost can vary depending on the type of boiler, the engineer’s rates, and your location. Generally, you can expect to pay between £60 and £120 for a basic service.

What is the best way to save money on my heating bills?

There are several things you can do, such as lowering your thermostat temperature, insulating your home, and bleeding your radiators regularly. An engineer can also advise on the efficiency of your boiler and suggest potential upgrades.


Do I need an annual boiler service?

It is recommended to have your boiler serviced annually by a qualified gas engineer. This helps to ensure its safety and efficiency, and can potentially prevent breakdowns in the future.

What type of boiler should I get when I replace mine?

The best type of boiler for you will depend on your needs and budget. An engineer can assess your property and advise on the most suitable options, considering factors like energy efficiency, hot water requirements, and noise levels.

Is it safe to use a portable electric heater instead of my gas central heating?

Portable electric heaters can be a useful supplement to your heating system, but they can be expensive to run for extended periods. Ensure they are used safely, with adequate ventilation and away from flammable materials.

I'm worried about the environmental impact of my gas heating. Are there any greener alternatives?

There are several options for greener heating, such as heat pumps, air source heat pumps, and biomass boilers. These can be more expensive to install than a gas boiler, but they have lower carbon emissions and can be more energy efficient in the long run. An engineer can advise on the feasibility of these options for your property.

My power keeps tripping whenever I use certain appliances together. What's causing this?

Overloaded circuits or faulty wiring could be the culprit. Don’t risk electrical hazards! Our experienced electricians can safely diagnose the issue and recommend solutions, whether it’s upgrading your circuits, repairing faulty wiring, or suggesting alternative appliance configurations. We’ll ensure your electrical system can handle your needs reliably and safely.

I want to install a home cinema system, but my current wiring seems outdated. Can you help?

Absolutely! Upgrading your wiring for modern media systems is our specialty. Our electricians will assess your existing system and design a safe and efficient wiring plan to support your home cinema needs. We’ll handle everything from installing dedicated outlets and data cables to ensuring seamless integration with your existing setup. Relax and enjoy the ultimate movie experience, backed by our expert electrical care.

My toilet keeps running, even after flushing. What can I do?

A constantly running toilet is not only annoying, but it can also waste a significant amount of water. Don’t worry! Our experienced plumbers can quickly diagnose the issue, whether it’s a faulty flapper valve, worn-out tank lever, or mineral buildup. We’ll have your toilet functioning smoothly and efficiently in no time, saving you water and money.

My kitchen sink is clogged, and I've tried everything to clear it! Help!

We understand the frustration of a clogged drain. Whether it’s grease, hair, or stubborn food debris, our plumbers have the tools and expertise to tackle any drain blockage. We use advanced techniques like drain snakes and hydro-jetting to clear the clog effectively and safely, so you can get back to using your sink worry-free.